Shoestring takes web support very seriously. We offer prompt responses to any questions or queries as well as offer an extensive Knowledge base for our customers to browse and get their questions answered. Everything from customizing your WebHome site, to just asking a simple hosting question, it is all in the knowledge base.
Yes, support is a feature. In fact, so much so that we had to display it on its own.
If you want to ask a specific question please contact us using our support system. [Coming Soon]